Frequently asked questions
FAQ
Who is Astora?
Astora is a modern women’s fashion brand with an eye for trends and luxury. Established in 2024 and based in the USA, we are built on values of outstanding customer service and excellence in all aspects. We strive to bring you the newest products that fit your lifestyle and give you an extra boost of comfort and confidence in your daily life. Our catalog changes throughout the year with hand-picked selections picked specifically to meet our customer’s standards.
Are your items suitable for everyday wear or just for working out?
Many of our products are designed to seamlessly transition from the gym to your daily activities. Whether you're running errands, meeting friends, or going for a walk, you’ll find that our fitness wear is both stylish and functional for all-day wear.
What size should I order?
We want you to feel confident in your new fit! To help you choose the perfect size, please refer to our size guide located on each product page. If you are between sizes or unsure, we recommend going with the larger option for a comfortable fit, as sizes tend to run small.
Can I return or exchange my items?
Yes! We offer hassle-free returns and exchanges within 14 days of purchase. Just make sure the items are unworn, unwashed, and in their original packaging. Check our Returns & Exchanges page for full details on how to initiate a return.
How long does shipping take?
We know you're excited to get your order! Orders are processed in 24-48 hours. Standard shipping usually takes 3-5 business days. You’ll receive a tracking number as soon as your order ships. Due to a high volume of orders in holiday seasons, please allow a few additional days for shipping.
Do you offer discounts or promotions?
Yes! We frequently offer promotions and discounts, especially for first-time buyers. Be sure to sign up for our newsletter to stay updated on the latest deals and new arrivals.